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As a Campus Cloud administrator, you may be asked to troubleshoot integrated feeds, such as by following the steps in this FAQ:
You can pull Announcement from an external RSS and ATOM source, as long as it is hosted on the web in a place accessible by our script, i.e. not protected by Firewalls or any other security system.
This article tells you how to format a feed for an announcement integration. There are specific formats for (1) RSS feeds and (2) ATOM feeds.
1. RSS
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Each tag in the feed must contain the following:
- <description> String
- String</li> <li><guid> String | Number. Can be replaced by <id></li> <li><pubDate> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate> or <published></li> </ul> <p>If more than one of the datetime tags is present, we use the first and ignore the others. <br><br><strong data-stringify-type="bold">Note</strong><span>: Please make sure that the GUID key is unique for each announcements. The GUID key is a combination of the event host, feed URL, and GUID.</span></p> <h2 id="h_01HF9RR7C68Y6ARM6YZAGA1SRX"><span class="wysiwyg-font-size-medium"><strong><span class="wysiwyg-font-size-large">2. ATOM</span></strong></span></h2> <span class="wysiwyg-font-size-medium"> version="1.0" encoding="UTF-8"?></span><br><span class="wysiwyg-font-size-medium"><feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en"></span><br><span class="wysiwyg-font-size-medium"> <id>2fff5f8a-39b9-4d7b-b102-28d53b28e0a2</id></span><br><span class="wysiwyg-font-size-medium"> <title<Test Feed
2019-04-16T14:45:15.475012+00:00
feed description
Title
Description
65c96b7f-a410-4494-b840-d5b82a52907
Tue, 16 Apr 2019 10:45:15 +0000
Each entry> tag in the feed must contain the following:
- id> String | Number. Can be replaced by guid>
- String</li> <li><content> String </li> <li><published> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate> or <published></li> </ul> <p>If more than one of the datetime tags is present, we use the first and ignore the others. </p> <h2 id="h_01HF9RSF4N0APFCMPE9Z49SYR0">Timing</h2> <p>The system syncs with the feed once per minute.</p>