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Under the 'App User' section in Campus Cloud, you can:
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Figure 1 - Campus Cloud - App Users - App Users
Message App User
You can message individual App Users. To do so,
Log in to Campus Cloud
Click App Users - App Users
Click the name of the App Users (you wish to message)
Click "Message"
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Figure 2 - Message Individual Users
Mute
Muting prevents them from posting, commenting, liking, and reporting in Community. They can still view posts and comments.
To Mute or Unmute:
Log in to Campus Cloud
Click on App Users, then App Users
Search for and click on the name of the App Users you wish to mute/unmute
Toggle the "Mute" on or off.
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Figure 3 - Mute Users
Download Assessment
You can download all assessment details like check-in type, check-ins, check-outs, etc., for every user.
To Download:
Log in to Campus Cloud
Click App Users - App Users
Search for and click on the name of the App Users you wish to download the assessment for
Click on Download Assessment.
This will generate a CSV file in your Downloads folder, which will have the following fields of data:
Check-in Item
Type
Check-in Date
Check-in Time
Check out Date
Check out Time
Time Spent (in seconds)
Response Data
Ratings
Response
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Figure 4 - Download Assessment Data for a User
Close or Ban an App Account
As an administrator, if you'd like to Close or Ban an app Account for an App user, please make sure to to submit a request to to Support.
*Note:
Closing the account: A user would be able to create their account again using the same
email address.Ban the Account:
AA user will not be able to recreate their account using the same email. If you'd like to reinstate this user into the app, you'd have to make an official request to us.