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Typically, it takes about 8 to 10 weeks to complete an implementation, although it is possible to finish training in under 5 weeks. The duration of an implementation may vary depending on several factors, including what you would like ready for launch, your team's capacity and what integrations you need set up. The setup of integrations is usually the main obstacle, and some integrations may take longer than others to configure.
If you are on a tight deadline, we recommend a phased approach that will include just launching the priorities during Phase 1 (e.g. groups, events, email, mobile app, feed, etc.) and launching additional features post-launch during Phase 2 (e.g. budgeting, tracks and checklists, service hours, etc.).
Ultimately. , how long it takes to launch CampusGroups is up to you!
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You can find a list of who should be on each implementation call by navigating to each training overviewthe Client Journey. That being said, we recommend forming a core implementation team of 2-5 staff members to oversee and manage launching the platform. This core team should attend every training call. We recommend including the following on some or all of the calls:
Student Affairs/Activities representative(s)
Project Manager(s)
IT representative(s) - It is important for technical folks to be included in the kick-off call, first training session, and any technical calls with our development team.
Marketing representative(s) - If Marketing is involved in implementation, they are specifically helpful for the kick-off call, first training session and fourth training session as these sessions will cover a lot of branding and customization options. This team may also be involved with promoting the platform to students. This Marketing Kit is a helpful resource to see how other institutions have promoted their platforms.
Student Leader/Ambassador(s) - We occasionally see a student representative (often from Student Government) involved with implementation as they will be heavily involved in the platform and help to create buy-in.
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All of the tasks that need to be completed for a successful launch can be found the Implementation Checklist within your portal. The checklist is designed to be completed in 4 stages, and each stage includes less than an hour of tutorial videos to watch. As you review each item on the checklist, your team can get started on configuring the corresponding task in your platform. This will help you get hands-on experience within the platform and will ensure that you're able to apply what you have learned.
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If you're wondering what data to migrate from your current system to CampusGroups, we suggest visiting our Data Migration page. There, you'll find a comprehensive list of data fields that are commonly migrated to CampusGroups, along with detailed descriptions and example upload files. This resource can help you determine which data is relevant to your needs and ensure that the migration process is as smooth as possible.
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Our team is here to support you every step of the way and you can expect to receive support during and after the implementation process. Once your implementation is complete, your Campus Success Consultant Client Success Manager (CSM) will serve as your main point of contact moving forward. This consultant will be available to provide ongoing support and guidance as needed.
In addition to your Campus Success Consultant, CampusGroups has a dedicated support team that can be reached by CSM, you can contact our Support team by going to the Client Support Portal or emailing support@campusgroups.com. This team is available to help you with any technical issues or questions that you may have.