"Notify" appears on the top navigation menu in Campus Cloud. Through this functionality, you can engage your students through announcements and updates by sending push notifications that will appear on students' phones (similar to a text message). You can send your message to everyone on campus or an "audience" of students (a list of recipients).
Learn how how to:
Figure 1 - Campus Cloud - Notify
Click "Notify," then click “Create Announcement.”
Select the recipients of your announcement:
Campus-wide
A saved Audience (learn more about Custom and Dynamic Audiences)
You can create a template to use when sending announcements (push notifications). You can compose announcements in advance and save the templates. Then, you can use the templates to send a notification quickly when needed.
Click "Notify," then click "Templates."
Click on "Create Template."
To create a template that will go to all students, turn on the “Campus-Wide” toggle.
Or, in the "To" field, type the names of students or the name of a saved audience (Types of Audiences).
In the "Type" field, select regular, urgent, or emergency.
Select a host (a club or a group) as the message's sender.
Type the subject and the text of the message.
Click “Save."
Your announcement template will appear in the list; to use your template to send an announcement:
Click "Notify," then click "Templates."
Find your template in the list, and click it.
Review your announcement, and click "Send."
You can send a message now or in the future. To "Schedule" a message in the future, click "Send Later" and choose a time in the future while creating an announcement.
You can integrate an RSS or Atom feed into Announcements. More information here.
Students have the option of turning off-campus app notifications. You can send priority messages (urgent or emergency) that override this setting. Students must tap and hold an emergency message, so they cannot dismiss it without reading it. Only campus-wide messages can be emergency messages.
To summarize, there are three kinds of notification:
Regular: Students can choose not to receive these messages based on their notification settings.
Urgent: These messages will override a student's notification settings.
Emergency: These messages will override a student's notification settings and cannot be dismissed without reading. You can only send Emergency notifications to Everyone in the app.
Note that it is still possible for app users to block push notifications associated with these messages.
App users control the notifications they receive
App users can turn notifications off in their device settings. In this case, they will not receive any kinds of notifications, urgent, emergency, or otherwise. Therefore, always encourage your students to leave phone notifications on.
Emergency Preparedness
Sending an emergency message requires the “Emergency Announcement” permission. If you cannot select “Emergency” as the type of your announcement, contact your Campus Cloud administrator or Ready Education Campus Success Consultant to request this permission.
If you want to test the Emergency notification, we recommend doing so in the Test environment.
Ensure you're added to your school's test Campus Cloud and test user environment (email your Campus Success Consultant if you need access)
Switch your campus mobile app from Production (live environment) to Test. Here is an article for your reference: Settings for Test Environment
Create your message under the Notify tab in the test school on Campus Cloud, select Everyone as your audience, and the type of announcement to Emergency
All users with access to the test app environment in your test environment should receive this test emergency notification. See how to invite users to the test environment here.