How to reply and manage ratings and reviews published by your users.

Go to App Store Connect, login and go to the My Apps section. Select your app.

See ratings and reviews

In the left menu select Ratings and Reviews.

Open

The Ratings and Reviews section

You will find on this page all ratings and reviews published by your users. You can use several filters to filter your search (country, app version etc.).

Open

The homepage of Ratings and Reviews

Reply to a review

You can reply by clicking on the Reply button next to a review. A window appears and let you type your reply. You can then click Submit to publish your reply.