FAQs about Ready Education Support
What are the business hours for Support at Ready Education?
9 AM to 6 PM Eastern Time
How can I contact the Support Team at Ready Education?
Creating a ticket for help center: Go to Ready Education help center --> Submit a request.
What is our Service Level Agreement on customer requests or tickets?
SLAs ( Service Level Agreements) outline the specific amount of time a company takes to respond to and resolve different types of incoming inquiries from customers.
A Normal priority request will have the first response in 16 business hours. A high-priority request will have the first response in 4 business hours. A low priority request will have the first response in 40 business hours