FAQs about Ready Education Support

What are the business hours for Support at Ready Education?

• 9 AM to 6 PM Eastern Time

How can I contact the Support Team at Ready Education?

• Creating a ticket for help center: Go to Ready Education help center --> Submit a request.

What is our Service Level Agreement on customer requests or tickets?

• SLAs ( Service Level Agreements) outline the specific amount of time a company takes to respond to and resolve different types of incoming inquiries from customers.

  A Normal priority request will have the first response in 16 business hours. A high-priority request will have the first response in 4 business hours. A low priority request will have the first response in 40 business hours