What is Interventions+?
- Jamal Naveed
- Sonia Banerjee
Interventions+ is an automated framework of workflows that takes student communication and touch-points from a reactive to a proactive state.Â
It comes with a collection of pre-built forms that help you diagnose student needs. You can then push out customizable resources to each student based on their responses.
Keyword Alerts allow you to proactively monitor conversations taking place in your Community by triggering an email to specific support staff when relevant topics are mentioned in a post or comment.
You also get access to Workflows where you can automate actions, such as:
Scheduling content to be posted in channels within your Community, or pushed out via notifications, at key points throughout the academic year.
Sending students directly to content with a single tap, either by attaching it to a post, or by linking it to a push notification.
Triggering Auto-Responses that display a pre-written message instantly in response to a post or comment.
What does this look like to students in their Campus App? The video below highlights a basic example from a pre-populated form:Â