string","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<guid> string | number. Can be replaced by <id>","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<pubDate> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate>, <published>","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Notes","type":"text","marks":[{"type":"strong"}]},{"text":":","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Please make sure that the GUID key is unique for each event. The GUID key is a combination of the event host, feed URL, and GUID.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If more than one datetime tag is present, we use the first and ignore the others. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We do not use the <description> tag within an <item>. We use title, but if there is text in the description field, that text will be ignored. ","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"2. ATOM","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<feed xmlns=\"http://www.w3.org/2005/Atom\" xml:lang=\"en\">\n <id>2fff5f8a-39b9-4d7b-b102-28d53b28e0a2</id>\n <title>My Integrated Atom feed

{"type":"doc","content":[{"type":"paragraph","content":[{"text":"As a Campus Cloud administrator, you may be asked to troubleshoot integrated community feeds, such as by following the steps in this FAQ:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Troubleshooting Integrated Feeds","type":"text","marks":[{"type":"link","attrs":{"href":"https://readyedu.atlassian.net/wiki/spaces/CACCSD/pages/507841465"}}]}]}]}]},{"type":"paragraph","content":[{"text":"This article tells you how to format a feed for a community integration. There are specific formats for (1) RSS feeds and (2) ATOM feeds. ","type":"text"}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"1. RSS","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"\n<rssxmlns:atom=\"http://www.w3.org/2005/Atom\"xmlns:content=\"http://purl.org/rss/1.0/modules/content/\"version=\"2.0\">\n <channel>\n <title>My Integrated RSS feed\n <link>http://example.com/test.atom\n <description>feed description\n <atom:linkhref=\"http://example.com/test.atom\"rel=\"self\" />\n <lastBuildDate>Tue, 16 Apr 2019 14:45:15 +0000\n <item>\n <title>Description\n <guid>65c96b7f-a410-4494-b840-d5b82a5d2907\n <pubDate>Tue, 16 Apr 2019 10:45:15 +0000\n \n ...\n \n","type":"text"}]},{"type":"paragraph","content":[{"text":" ","type":"text"}]},{"type":"paragraph","content":[{"text":"Each tag in the feed must contain the following:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":" string","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<guid> string | number. Can be replaced by <id>","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<pubDate> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate>, <published>","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Notes","type":"text","marks":[{"type":"strong"}]},{"text":":","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Please make sure that the GUID key is unique for each event. The GUID key is a combination of the event host, feed URL, and GUID.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If more than one datetime tag is present, we use the first and ignore the others. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We do not use the <description> tag within an <item>. We use title, but if there is text in the description field, that text will be ignored. ","type":"text"}]}]}]},{"type":"heading","attrs":{"level":3},"content":[{"text":"2. ATOM","type":"text","marks":[{"type":"strong"}]}]},{"type":"codeBlock","content":[{"text":"<?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<feed xmlns=\"http://www.w3.org/2005/Atom\" xml:lang=\"en\">\n <id>2fff5f8a-39b9-4d7b-b102-28d53b28e0a2</id>\n <title>My Integrated Atom feed\n 2019-04-16T14:45:15.475012+00:00\n \n \n A Sample Description\n \n 65c96b7f-a410-4494-b840-d5b82a5d2907\n A message that will appear in the campus app.\n 2019-04-16T10:45:15.475106+00:00\n \n","type":"text"}]},{"type":"paragraph","content":[{"text":"Each <entry> tag in the feed must contain the following:","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<title> String | Number","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<id> String | Number. Can be replaced by <guid>","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"<published> Datetime. Can be replaced by <start_date>, <startDate>, <start>, ,<pubdate> or <published>","type":"text"}]}]}]},{"type":"paragraph","content":[{"text":"Notes: ","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"If more than one datetime tag is present, we use the first and ignore the others.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"We do not use the tag within an . We use title, but if there is text in the description field, that text will be ignored. ","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The feeds sync once an hour.","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"The content of the message is truncated at 1,024 characters (this includes mark-up for links, which will display as clickable URL's if they fall within this limit).","type":"text"}]}]}]}],"version":1}

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