Add Support Email Address
PLEASE NOTE: This article is no longer being updated. Our knowledge base has moved. Visit the new Ready Education Help Center for current articles. (You may be prompted to log in or create an account.)
To track and submit support tickets you can access the Ready Education Customer Portal.
The "?" icon, located in the bottom right corner of your instance, allows users to conveniently send their questions via email to a designated email address. Typically, this address is a shared departmental email, but it can be customized to any preferred email. While most inquiries are related to campus-specific questions, if any issues require support from our team, you can easily forward those requests to support@campusgroups.com
To setup your support email, please email your dedicated Implementation Consultant with the desired email and they can setup this up.