Client Success

Owned by joe.pernick (Unlicensed)
Last updated: Jun 18, 2024
1 min read

Our dedicated Client Success Managers (CSM) are here to ensure that you have a great experience with CampusGroups. The Client Success team is committed to partnering with you to maximize the value and potential of CampusGroups for your community. We understand that each institution has unique goals and challenges, and we're here to provide tailored support to help you achieve success.

How We Can Help:

  • Primary Point of Contact: Your Client Success Manager will serve as your main point of contact post-implementation. They will be readily available to help you maximize your use of the platform, answer any strategic questions and assist with adoption.

  • Regular Touchpoints: We prioritize ongoing communication and collaboration. Your Client Success Manager will be available to help your team review progress with your platform usage, discuss your objectives, and identify opportunities for optimization.

  • Monthly Office Hours: Join our virtual gatherings hosted by your Client Success Manager, where we dive into relevant topics and facilitate interactive discussions. It's an opportunity to connect with peers, share insights, and gain valuable perspectives to enhance your CampusGroups experience.

  • Ongoing Service and Guidance: Whether you're navigating new features or seeking best practices, our team is here to provide the service and guidance you need to leverage CampusGroups effectively.

We're dedicated to ensuring that CampusGroups aligns seamlessly with the long-term goals of your community. Let's work together to unlock the full potential of our platform and empower your community to thrive.

Check out our resources below!