Professional Services

We offer a range of Professional Services designed to help you maximize the platform’s capabilities to meet your goal. Our comprehensive training and support is tailored to your unique needs. From hands-on help with content creation and consultation to helping deepen your team’s knowledge of the platform, we’re committed to ensuring your team has the knowledge and tools necessary for success.

What We Offer

 

If you're interested in leveraging our professional services, please don't hesitate to contact your Client Success Manager (CSM) or fill out this form to request a quote.

Free Training Webinars

A variety of live and on-demand training webinars are available to you at your convenience. Attend these sessions for valuable insights into different aspects of the platform, with best practices and use cases shared throughout.

Platform Configuration and Consultation

Our team can provide expert guidance, training and support in creating custom content and configuring your platform according to your requirements. Services include virtual small scale training and working sessions, content creation, platform configuration, technical assistance, data uploads, and more.

  • Technical Assistance

  • Data Uploads and Configuration

  • Forms & Elections

  • Group Registration & Re-Registration

  • Event Approval Process

  • Home Page Customization

  • Event Hubs

  • Virtual Fairs

  • etc.

Virtual Training Packages

Our custom large scale virtual training sessions, hosted by our Professional Services team, cater to both students and staff. Tailored to your team’s specific needs, these sessions allow you to select the features you want to focus on. These virtual sessions can be scheduled to suit your preferences. Additionally, sessions are recorded and shared with your team for reference. Whether you prefer to book multiple sessions in a day or spread them out, our training program adapts to your requirements.

  • Officer Bootcamp: An Overview of Group Management

  • Student Leader Training: An Overview of CampusGroups

  • Surveys, Forms and Workflows

  • Hosting Virtual Elections in CampusGroups

  • Event Creation and Attendance Tracking

  • Tracks & Checklists, Badges and Points: Creating and Tracking Student Engagement Opportunities

  • Budgeting

  • Connection Programs

  • Branding: Customizing Your Home Page, Left Menu, and User Onboarding

  • Event Hubs: Orientation, Conferences, and Traditions on Campus

  • Creating Your Virtual Involvement Fair

  • Maximize Communications Within Your System: Emails, Chats, Newsletters & Connection Programs

  • Engaging Your Members with Customized Content: Emails, Group Pages, and Websites

  • CampusGroups Restart:

    • Part 1 - Administration Configuration and Branding Your Site

    • Part 2 - Groups, Registrations and Forms

    • Part 3 - Event Management and Event Approvals

    • Part 4 - Home Page Customization, Mobile App, User Onboarding, and More

  • Top Ten Admin Settings You Didn't Know About

  • Top Ten Ways to Customize Your Site

Custom On-Site Training

A member of our team can also travel to your campus for a custom in-person training. These sessions are tailored to your specific requirements and can include general training for staff, dedicated sessions for students, and working sessions with administrators or teams.

  • Customized Agenda: Select from our range of training sessions or request a custom topic tailored to your requirements. Whether you're focusing on specific features or broader functionalities, we will design an agenda that meets your objectives.

  • Targeted Audience: Choose the audience for each of your sessions! Whether it's students, staff members, or specific departments, we will customize the content and delivery for each group that we work with.

  • Collaborative Working Sessions: Consider dedicating time to interactive working sessions and Q&A with your teams. Whether you are brainstorming strategies, refining processes, or developing content within the system, we will provide hands-on support to maximize the productivity of our time together on-site.

The agenda is fully customizable to your needs, and priorities can shift depending on your audience and objectives. Take a look at this sample agenda.

Day 1

 

9:30 am - 10:30 am

CampusGroups 101

10:45 am - 11:45 am

Officer Bootcamp: An Overview of Group Management

12 am- 1 pm

Lunch

1 pm - 2 pm

Surveys, Forms and Workflows

2:15 - 3:15 pm

Event Creation and Attendance Tracking

3:30 pm - 4:30 pm

Tracks & Checklists, Badges and Points: Creating and Tracking Student Engagement Opportunities

Day 2

 

9:30 am - 10:30 am

Overview of Admin Settings

10:45 am - 11:45 am

Admin Working Session

12 am- 1 pm

Lunch

1 pm - 2 pm

Student Life Working Session

2:15 - 3:15 pm

Student Leader Training

3:30 pm - 4:30 pm

Q&A

Custom Packages

Custom packages can help address specific needs that your institution may have. Tell us about your project, and we’ll see how we can help!