Issues with Android devices using Microsoft InTune

This article lists points to troubleshoot any issues with myday app authentication stage

Error example: Authenticating... (on loop), which will later display “Try Again”

Checklist

• Check if the device has a connection to the internet.

• Check within Intune setting that SSO is enabled. - How to enable cross-app SSO on Android using MSAL - Microsoft identity platform  

• Ensure Company Portal and Chrome are installed first 

• With Intune setting, ensure Google Chrome configurations are set correctly for Android devices. - Configure Google Chrome for Android devices using Intune - Microsoft Intune