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Click on Start Delete Operation. The process will now start and you will be re-directed to the control panel home where you will see a job for the deletion of the data.*

  • Sometimes the deletion job may not appear which is rare, however, allow 5 minutes for the job to appear. If it does not appear, repeat the delete process again.

Please be aware, if you have multiple tables with the same entity, you would need to re-sync these table once you deleted the data.

For example, if you three tables syncing print balance, library balance and course fees and the issue is the the print balance, deleting data for the entity (balance) would delete the data for tables with this entity. Once you have deleted the data, re-sync the tables that have no issues with the data and continue with the guide.

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 You will now need to delete the data stored in the Sync Server (MyDaySync database).

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