Implementation
ManagerTeam
Your Implementation Manager Team will onboard your campus and set you up for success. They will be your primary contact throughout implementation and will typically have 6 - 8 training calls with your team. They will provide you with all of the knowledge and tools you need to launch CG.
Dedicated Campus Success Consultant (CSC)
During the kickoff call, you will be introduced to your Campus Success Consultant. Your CSC In addition to being assigned an Implementation Consultant, your team will also have access to the Integrations team who will assist with all technical solutions.
Client Success Manager
Your dedicated Client Success Manager (CSM) will be your primary point of contact at CampusGroups post-implementation and is committed to making sure the platform is supporting the long-term goals of your community.
Client Support
We aim to offer you Our mission is simple - to provide you with fast, easy, and quality support ! We want you to feel confident in our dedication to your success.
Support Hours: 9:00 am - 7:00 pm EST
Phone Number: (844) HELLO-CGat every stage of your CampusGroups journey. We are here to resolve any issues you are experiencing and answer any questions that you have.
Email: support@campusgroups.com
Webinars and Trainings
Weekly trainings geared towards students, staff and administrators. Get access to campus examples, best practices, and valuable case studies to learn more about how CampusGroups is used across the world. Join us at Rendez-Vous, our annual User Community conference.
CG User Community
Learn and connect with other users of CampusGroups by joining the User Community! Share best practices, ask for advice, access our library of resources and register for an upcoming event! Sign up for CG University to become a master of all the features on your platform.
Join the User CommunityProfessional Services
The Professional Services team are experts dedicated to providing additional training, consultation and services to your team. This team is available to assist with live trainings, content creation, consultation and technical services.