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If you are on a tight deadline, we recommend a phased approach that will include just launching the priorities during Phase 1 (e.g. groups, events, email, mobile app, feed, etc.) and launching additional features post-launch during Phase 2 (e.g. budgeting, tracks and checklists, service hours, etc.).
Ultimately. , how long it takes to launch CampusGroups is up to you!
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You can find a list of who should be on each implementation call by navigating to the Customer Client Journey. That being said, we recommend forming a core implementation team of 2-5 staff members to oversee and manage launching the platform. This core team should attend every training call. We recommend including the following on some or all of the calls:
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Our team is here to support you every step of the way and you can expect to receive support during and after the implementation process. Once your implementation is complete, your Campus Success Consultant Client Success Manager (CSM) will serve as your main point of contact moving forward. This consultant will be available to provide ongoing support and guidance as needed.
In addition to your Campus Success Consultant, CampusGroups has a dedicated support team that can be reached by CSM, you can contact our Support team by going to the Client Support Portal or emailing support@campusgroups.com. This team is available to help you with any technical issues or questions that you may have.