By default, people who signed up for groups are not automatically considered as members. They cannot access group information until an officer has validated their membership.
To validate members, please follow the steps below:
Manage your group
Click on Members then Current Members
Retrieve all the members that need to be validated by clicking on the Members pending validation link
Check the Validate checkbox
How to validate new members automatically
By default, people who register for a group need to be validated manually by group officers to be considered as a member.
Manage your group
Select Dashboard then Settings
Click on the Access & Privacy tab and select the appropriate option under the Auto Validation dropdown
Click Save
Please contact support@campusgroups.com with any questions.