FAQs about Ready Education Support (3)

Owned by jamal.naveed
Last updated: Mar 29, 2024
1 min read

  • 9 AM to 5 PM Eastern Time

  • There are two ways to contact support 

    • Creating a ticket for help center: Go to Ready Education help center --> Submit a request.

    • Live Chat support (Accessible in our Help Center --> bottom right corner)

  • SLAs ( Service Level Agreements) outline the specific amount of time a company takes to respond to and resolve different types of incoming inquiries from customers.

    A Normal priority request will have the first response in 16 business hours. A high-priority request will have the first response in 4 business hours. A low priority request will have the first response in 40 business hours