Announcement Integration: RSS and Atom feeds

As a Campus Cloud administrator, you may be asked to troubleshoot integrated feeds, such as by following the steps in this FAQ:

Troubleshooting Integrated Feeds

You can pull Announcement from an external RSS and ATOM source, as long as it is hosted on the web in a place accessible by our script, i.e. not protected by Firewalls or any other security system.

This article tells you how to format a feed for an announcement integration. There are specific formats for (1) RSS feeds and (2) ATOM feeds.

1. RSS

<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:atom="http://www.w3.org/2005/Atom"
xmlns:content="http://purl.org/rss/1.0/modules/content/" version="2.0">
    <channel>
        <title>Test Feed</title>
        <link>http://example.com/test/.atom</link>
        <description>feed description</description>
        <atom:link href="http://example.com/test.atom" rel="self" />
        <lastBuildDate>Tue, 16 Apr 2019 14:45:15 +0000</lastBuildDate>
        <item>
          <title>Title</title>
          <description>Description</description>
          <guid>65c96b7f-a410-4494-b840-d5b82a52907</guid>
          <pubDate>Tue, 16 Apr 2019 10:45:15 +0000</pubDate>
        </item>
         ...
    </channel>
</rss>

Each <item> tag in the feed must contain the following:

<description> String
<title> String
<guid> String | Number. Can be replaced by <id>
<pubDate> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate> or <published>

If more than one of the datetime tags is present, we use the first and ignore the others.

Note: Please make sure that the GUID key is unique for each announcements. The GUID key is a combination of the event host, feed URL, and GUID.

2. ATOM

<?xml version="1.0" encoding="UTF-8"?>
<feed xmlns="http://www.w3.org/2005/Atom" xml:lang="en">
  <id>2fff5f8a-39b9-4d7b-b102-28d53b28e0a2</id>
  <title<Test Feed</title>
  <updated>2019-04-16T14:45:15.475012+00:00</updated>
  <link href="http://example.com" rel="alternate" />
  <link href="http://example./test.atom" rel="self" />
  <subtitle>feed description</subtitle>
  <entry>
    <title>Title</title>
    <content>Description</content>
    <id>65c96b7f-a410-4494-b840-d5b82a52907</id>
    <published>Tue, 16 Apr 2019 10:45:15 +0000</published>
  </entry>
</feed>

Each <entry> tag in the feed must contain the following:

<id> String | Number. Can be replaced by <guid>
<title> String
<content> String
<published> Datetime. Can be replaced by <start_date>, <startDate>, <start>, <startdate>, <pubdate> or <published>

If more than one of the datetime tags is present, we use the first and ignore the others.

Timing

The system syncs with the feed once per minute.