App Developer Account

I received an email from Apple/Google regarding the mobile App. What am I supposed to do?

What permissions are recommended for Ready Education users?

How can I export reviews on the App Store?

Does Ready Education respond to reviews on App Store?

How is the App updated to the latest version on the Play Store?

What are the recent changes/ Release Notes to the mobile App (or Campus App)?

Why do we need to transfer the App to the school developer account?

How to complete the verification for the Google play console? What documents do we require to complete the verification for Google Play Console?

Our App is missing from the App store. What do I do?

 

  • You can submit a ticket with the Support Team. Make sure you share/forward the email in the Ticket.

  • It is important to grant "Admin" permissions for Ready Education Team to be able to publish the app updates from time to time. Click here for instructions.

  • For exporting iOS App Reviews, click here ---
    For exporting Android App Reviews, click here ---

  • No, Ready education does not respond to App reviews. Refer to the question above for exporting reviews.

  • To submit an app update, please follow Submitting an update to Android app article. It has all the required information.

  • To gather more information for this question, submit a ticket with Support.

  • App Transfer Process is a proactive step to transfer the app from Ready Education's Developer Account to your account so you can have full access to the app. To get started, go to Android app Transfer process.

  • You can find more information by visiting the following links:
    Verify contact information for your developer account
    About ID verification for Buy on Google

  • The app is no longer showing up in the app store because your school's developer membership has expired. Please renew your school's developer account on the Apple developer website (https://developer.apple.com/).

    Once the Apple Developer Membership is renewed, the app will be available in the App Store within 24 to 48 hours.'Click here' for instructions on how to accept Agreements on the App Store Connect.