Custom Email Domain

By default, all emails within the system will display as coming from mailer@campusgroups.com.

You may want to set up a custom email address from which email notifications from CampusGroups get sent. This can be set up using a domain or a sub-domain that is owned by your institution.

• CampusGroups domain example - hello@activities.campus.edu

• Any other domain example - hello@campus.edu , hello@email.campus.edu

The CampusGroups platform will sign all outgoing email with DKIM.

Email from the CampusGroups Sub-Domain (hello@activities.campus.edu):

This is the easiest one to setup, because it requires fewer DNS changes.

If you will be using an email address which uses the sub-domain used as your Custom CampusGroups URL, such as hello@activities.campus.edu, we require:

1. The email address you would like to use

2. A DKIM DNS record be published at icbrufyectjir._domainkey.[email domain] (e.g. icbrufyectjir._domainkey.activities.campus.edu) :

   1. Either a CNAME record pointing to icbrufyectjir._domainkey.campusgroups.com

   2. Or a TXT record which must have the following content:

      v=DKIM1; h=rsa-sha256; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwIuqy5hn+BIHyhx7jv9CvD+gn8SBfzW4U83QWoX/CoTMpfp1kEaW/W16vte/rfhu2dLmFNdGlbtIcPsm+Y4JRIOT/YLNf5te+VY6CUuSYPLGb9N+IlHu06s7GOFcDiRv/CmvcrriIa71rykyc4UTbATkUfa8zS5/f6xnQWF08lv/ujslh7r+2HRl4R0Rs4OMTY7LVOf4VnN2gnGw8UNV0nt29ton2aaPFFoHNvDA8tbgMF6yAUO8nLuYzn0GbwFGusdR/SwZepZ7lHCedOgguQUPH/EfjBQmS71pwJ+zjfDQG34yLhXHSEs152apGEsm8/WjsOwJwoVZ5GUZww+wkwIDAQABv=DKIM1; h=rsa-sha256; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwIuqy5hn+BIHyhx7jv9CvD+gn8SBfzW4U83QWoX/CoTMpfp1kEaW/W16vte/rfhu2dLmFNdGlbtIcPsm+Y4JRIOT/YLNf5te+VY6CUuSYPLGb9N+IlHu06s7GOFcDiRv/CmvcrriIa71rykyc4UTbATkUfa8zS5/f6xnQWF08lv/ujslh7r+2HRl4R0Rs4OMTY7LVOf4VnN2gnGw8UNV0nt29ton2aaPFFoHNvDA8tbgMF6yAUO8nLuYzn0GbwFGusdR/SwZepZ7lHCedOgguQUPH/EfjBQmS71pwJ+zjfDQG34yLhXHSEs152apGEsm8/WjsOwJwoVZ5GUZww+wkwIDAQAB

3. To help prevent emails from being marked as Spam we recommend Allow listing our mail server IP addresses. These can be found in our Help Center Article on Using SMTP Allow Listing.

For example, if your CampusGroups custom URL is activities.campus.edu, then you would follow the steps above to set up your custom email as hello@activities.campus.edu.

Any other email domain (hello@campus.edu):

If you will be using an email address for your campus domain e.g. hello@campus.edu, the following steps are required on your end:

1. The email address you would like to use

2. Update the SPF record of your email domain (campus.edu IN TXT or email.campus.edu IN TXT) to also read include:[campuscode].campusgroups.com in addition to your existing values [NOTE: Ask your Support Specialist, Implementation Consultant or Client Success Manager for your campus code]

3. A DKIM DNS record be published at icbrufyectjir._domainkey.[email domain] (e.g. icbrufyectjir._domainkey.campus.edu or icbrufyectjir._domainkey.email.campus.edu) :

   1. Either a CNAME record pointing to icbrufyectjir._domainkey.campusgroups.com

   2. Or a TXT record which must have the following content:

      v=DKIM1; h=rsa-sha256; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAwIuqy5hn+BIHyhx7jv9CvD+gn8SBfzW4U83QWoX/CoTMpfp1kEaW/W16vte/rfhu2dLmFNdGlbtIcPsm+Y4JRIOT/YLNf5te+VY6CUuSYPLGb9N+IlHu06s7GOFcDiRv/CmvcrriIa71rykyc4UTbATkUfa8zS5/f6xnQWF08lv/ujslh7r+2HRl4R0Rs4OMTY7LVOf4VnN2gnGw8UNV0nt29ton2aaPFFoHNvDA8tbgMF6yAUO8nLuYzn0GbwFGusdR/SwZepZ7lHCedOgguQUPH/EfjBQmS71pwJ+zjfDQG34yLhXHSEs152apGEsm8/WjsOwJwoVZ5GUZww+wkwIDAQAB

4. To help prevent emails from being marked as Spam we recommend Allow listing our mail server IP addresses. These can be found in our Help Center Article on Using SMTP Allow Listing.

You would follow the steps above to set up your custom email as hello@campus.edu.