Tracking Attendance Through the Mobile App
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The Event Check-In experience allows event organizers and staff to easily track attendance directly from the mobile app. With real-time updates, QR scanning, and manual check-in options, this feature helps manage attendees efficiently during live events, whether for small sessions or large-scale programs
Attendance List View
The Attendance List provides a clear and organized view of all registered attendees. It includes three tabs that make it easy to manage check-in status:
All Tab
Displays every attendee registered for the event.
Each attendee card shows:
Profile photo and name
Attendance status (Checked-in, Not Checked-in, No Show, or Checked-out)
A quick Check-in button for manual updates
Checked-in Tab
Shows only attendees who have successfully checked in.
Each record includes the attendee’s name, photo, and a green Checked-in tag for quick verification.
Not Checked-in Tab
Lists attendees who are registered but have not yet checked in.
Each record includes a blue Check-in button so staff can update attendance with one tap.
Searching for Attendees
At the top of the Attendance List, staff can use the search bar to find specific attendees quickly.
Typing a name filters results dynamically.
Users can view both Registered and Not Registered attendees.
The Register button appears next to unregistered users, allowing quick sign-up if permitted.
This feature helps streamline check-in for large events where attendees arrive in groups or at different times
Attendance Status Options
| Status | Description |
|---|---|---|
Check-in | Marks the attendee as present. | |
Not Checked-in | Default status for unscanned or unmarked attendees. | |
Check-out | Marks an attendee who has left the event. | |
No Show | Indicates a registered attendee who did not attend. |
QR Code Check-In
In addition to manual check-ins, staff can use the Scan QR option to process attendees quickly.
How It Works
Tap Scan QR in the top-right corner of the Attendance List.
Point the device camera at the attendee’s QR code.
The app automatically updates the attendee’s status.
Possible Scan Outcomes
| State | Description |
|---|---|---|
| Loading | The app is reading the QR code. |
| Invalid or Error | The QR code could not be read or is not a event ticket nor a Digital ID. The user is prompted to try again |
| Already Checked-in | The attendee has already been marked as present |
| Not Allowed | The attendee is not permitted to check in, for example if they are not registered |
| Under 18 / Under 21 | The attendee is checked in successfully, but an age warning appears |
| Checked-in | The attendee has successfully checked in |