Primary Contact and Notifications

Ensuring that your Primary Contact and Admin notification settings are current is crucial for maintaining seamless communication. Follow these simple steps to update your settings:

1. Click the Admin button

2. Select the Settings dropdown and select General Settings

3. Select the Contacts & Notifications tab

   Open

   

4. Enter the contacts for the following fields:

   • Primary Contact: This individual is your university's main point of contact for our team. They will handle any support requests we're unable to address directly. Additionally, they're the go-to person for users wishing to modify any locked fields in their profiles or groups. Typically, this role is assigned to a single person or a shared email address. The Primary Contact will also automatically receive all notifications designated for the roles listed below.

   • Community Engagement Specialist: The users who will be leading community engagement initiatives on the platform.

   • User verification request recipients: Users who should receive an email when an account verification request is submitted.

   • Account deletion request recipients: Users who should receive an email when an account deletion request is submitted.

   • User/content report notification recipients: People who should receive an email when a feed post is reported by a user and have access to the Content Moderation dashboard to act on reported content.

   • IT security/privacy contacts: The administrators who we need to contact for privacy or security questions/issues.

5. Click Save

Please contact support@campusgroups.com with any questions.