Student Information App - No individual results/grades
At the moment, the Student Info App has a section for displaying student results.
These rows have four columns: Module Code (like a course code), Module Name (the name of the course), Work Item (what the result is for, like an assignment or an exam), and Grade (the grade the student got).
How it Works:
The app checks for records where the Work Item field is empty. These records represent the overall results for a module. For example, it might show that a student got an A+ for the entire Software Engineering module.
Then, it looks for records where the Work Item field is not empty. These are considered child records, detailing specific assignments or exams within the module.
The app matches child records with their corresponding module records based on the Module Code.
Next Steps to Troubleshoot:
The team responsible for data management needs to ensure the sync server view is accurate.
They should verify that the data in the sync server originates from the Student Record System.
If there’s no overall grade for a module yet: They should still create a module record without the grade.
Alternatively, if possible, they can provide a predicted grade for better transparency.
Summary:
To fix the issue, the team must make sure the sync server data is correct, coming from the Student Record System.
They should ensure module records exist even if there’s no grade yet, or provide predicted grades if available.
Further information about data entities for student Info - Results can be found here